Property is not just an Investment, it’s a Business

Being a Landlord. It all starts with Mindset.

Let’s start with how we think about property. We need to ensure our mindset is right here. So a property is not just a property. Its an asset. Its also an investment. Per Investopedia,

“An investment is an asset or item acquired with the goal of generating income or appreciation.”

In other words, its something you purchase to make money from.

Whether you are buying a property to then rent it out (Buy to Let, aka “BTL”), or to live in yourself, that property purchase represents an investment. The majority of Landlords are looking to generate income, for future capital growth, or preferably both.

Other reasons to invest do exist (i.e. diversification, to house a relative, charitable motives etc) but primarily the decision to purchase a property is driven by financial motives.

However, as a Landlord, property is more than just an Investment. It’s a Business, regardless of how many properties you rent out. A Business is defined as:

“an organization where people work together. In a business, people work to make and sell products or services. A business can earn a profit for the products and services it offers.”

Reading through that description, its easy to see why your rental property should be treated as a business:

  • It requires people (you and other stakeholders) to work together, be it tenants, mortgage lenders, cleaners or handymen.
  • You sell a service (a home for a tenant to live in).
  • You (hopefully) earn a profit for the service you offer (be that recurring income or future capital gain – or both).

I’d also add that owning and renting out a property involves making strategic decisions, deals with cash inflows and outflows and requires time input from you as the owner – all things, along with many others that I’d associate with a running a Business.

As a Landlord, it’s vital to think of your Property as a Business. For starters, a property purchase for most represents the biggest investment they will ever make. Its also a decision made with a view to generating income or capital growth. These represent two very important factors in most peoples lives. As such, a property should be given the same time, resources and respect as if you were running a Business.

Key point: As a Landlord, you have a Business.

Having this mindset is key if you want your property business to perform well.

How time consuming is it being a Landlord?

THE BAD NEWS: I can’t answer that question for you. 

THE GOOD NEWS: You could (and should!) answer it for yourself.

This blog post will explain how and why you should track how much of your time it takes up being a Landlord. And then what you can do with that information.

Let’s start with why I can’t answer the question for you

It’s because the answer is “it depends”. The time spent being a Landlord depends on many factors, including how many properties you have (obviously!), whether you self manage or let via an estate agent, the age of the property (older ones = more repairs), how far away the property is (assuming you visit once in a while) and importantly, whether you have processes in place to automate the tasks involved in managing the property.

So the answer to the question in the blog title could vary from almost no time at all, to it being a full time job requiring 50+ hours a week.

However here’s the good news:

As landlords we are in a position to know exactly how much time we spend being a Landlord. The even better news is that it’s super easy to do this. Here’s how I do it:

“Each month, alongside recording all my financial data, I write down how much time I’ve spent on each property, to the nearest hour”.

It takes only a few minutes to do this each month, as I don’t worry about it being 100% accurate to the nearest minute. Instead I simply think back over the month and guesstimate the time spent on each property (in another post, I’ll explain my system for recording all the property related tasks I do which makes it even easier to track my time).

The result? 

Using this simple process means I have a wealth of “time” data. I know how long I spend on each property every year. I know which properties take up more time, how this compares to prior years and how much time I spend overall.

That data is powerful. Think back to me likening a profitable Investment Property to a healthy fruit tree. Well data is to Financial Performance like what roots are to a tree. It’s the core. Its the fundamentals which ensure not only the survival, but also health and success of the tree/property.

I appreciate the irony of it taking extra time to record time! But it’s really important for Landlords to record their “time” data as you can use this to make strategic decisions which optimise the financial performance of my properties.

How so? I want to know how to save time, not add to it.

I’d agree. But think of it as time investment, not spent. 

Let me explain it this way: I think we’d all agree that us Landlords want to make money out of our properties. But making money is no use if it consumes all our time. Or even if it consumes our time inefficiently.

For example, lets say a property provides a yearly profit/cashflow of £5,000. That sounds nice right? Well if that same property requires you to spend 1000 hours (I’m exaggerating to show a point), then really it only makes you £5 an hour. Would you sacrifice your time for £5 an hour? Probably not. Definitely not once you factor in the extra stress and worry that comes with running your own business (property).

How does that “per hour” return compare to a property that provides a yearly profit/cashflow of £2,000, yet only takes up 50 hours of your time? I’ll let you calculate the profit per hour on that one and decide which property you’d prefer. 

What can you do with that data?

Armed with this “time” data, you can make changes to how you run a property (perhaps its time to stop doing the repairs yourself, or hire an agent, or even sell a property if its too time consuming). That decision part is up to you, based on your own situation and preferences. The key message is that without tracking your time, you won’t know about any time inefficiencies or potential enhancements you could implement!

And thats why I want to know exactly how much time I spend on each property, each month. I compare this to the monthly profit that same property provides (FYI I also track other metrics such as stress and tasks done but I’ll save that for another post). Its only by collecting this “time” data that I truly know how well a property is performing.

I’ll say it again: Data is powerful. A little time invested tracking time spent could save you a lot of time/money in the long run!

A day in the life of a Landlord: Worry, Risk and Admin. But wait, surely there is something else?

I’ll openly admit, being a Landlord often gives me sleepless nights. There are days where I lose money. That pile of admin just keeps on growing. *sigh*

So why the hell do I do it? Why does any Landlord do it for that matter? Surely it’s better to just sell up and stick the money in a Bank account?

Well as the title of this blog posts suggests, Worry, Risk and Admin are not the only things that Landlords get to experience. There are actually many positive benefits to owning an Investment Property that explain why Landlords sacrifice their sleep, risk their own money and spend countless hours of their own time.

What are these benefits? Please tell.

To answer that, I asked some Landlord friends to explain in one short sentence why they own an Investment Property – here’s what they said, including my own response:

“For long term investment / future pension”

“To supplement our state pension in retirement”

“Passive income”

“Income stream to facilitate earlier retirement”

“pension supplement/ earlier retirement!”

“Long term investment”

“An investment where I hope to make long-term financial gain”

Some fairly consistent answers there. I’d lump all of those into a “Financial Benefits” category. These Landlords are expecting a Financial return from their Investment Property, either now or in the future. Which makes perfect sense. Wherever you have risk (I’d extend “risk” to also include worry and admin!), you should get return. 

The risk-return relationship: Generally, the higher the potential return of an investment, the higher the risk. 

Stick all your money in a low interest savings account is easy and requires minimal effort. But it also won’t give you the same financial benefits that owning an Investment Property can provide (please note, Im not saying putting money in a Bank account is bad thing!). Being a Landlord might give you a few grey hairs, but those should be more than offset by the rewards on offer.

Lets break those Financial returns down a bit:

In property terms, the Financial Returns referred to above arise in the form of cash in your bank account both now and in the future. Specifically:

  • Source of income (means don’t need to rely 100% on your employment / pension income)
  • Passive income (Property doesn’t require a set number of hours like paid employment) 
  • Investment (can give rise to future capital gains which can be converted to cash on sale, or passed to future generations)

What will you do with the Property Income / Capital gains? Thats up to you.; Retire earlier, more holidays, less work, better lifestyle? You chose!

Believe it or not, there are even non-financial types of “Return” for Landlords that can explain why they own an Investment Property:

  • Property is a people business. It’s enjoyable working with different people.
  • Interest / passion / purpose – Property can be interesting. Its everywhere we look. Its tangible. Its real!
  • Helping the Community (despite what press have you believe), as a Landlord you serve an important purpose providing a home in the Private Rental Sector.

So is it worth it?

Absolutely. As Landlords we will frequently feel worried, be snowed under with admin and can even lose money. But there is (or at least should be) a very good reason you are a Landlord. Id encourage every Landlord to have a quick think what their reason is. And then every time your property feels stressful or takes up your time, just remember that reason with a smile.

Would you agree with benefits Ive added in thus post? Would you put something different?

Anyway, I’m off to book a holiday (joke!)

COVID-19: The final nail in the coffin for the UK High Street Estate Agent?

Even before COVID-19 changed the World as we know it, if you were to walk down any High Street in the UK, you’d expect to see a few things: A Pret, a charity shop, a £1 store (actually, probably a few of these) and of course…an Estate Agent.

High Street Estate Agents are part of our culture. As a Nation we are obsessed with property. Everyone will have dealt with Estate Agents in their lives as they help the British public buy/sell or rent property. They are a familiar sight, with their typically plush offices, smartly dressed agents and shiny mini-coopers ready to whizz you off to viewings. And whether you like them or not, lets face it, we all like browsing the adverts in their store windows.

But alas, I fear we may not see the traditional UK High Street Agent for much longer. And whilst COVID-19 may prove to be the final nail in the coffin, their business model has been in decline for quite some time.

Here’s 3 reasons why….

1) High Street Woes

Growing up, a trip to the High Street was a real treat. Shops, cafes, buzzing atmosphere. You name it, the High Street provided it.

Anyone experienced that recently? Nope, didn’t think so. Every second shop is now boarded up. They resemble ghost towns, a place you quickly hurry through on your way home from work for fear of someone seeing you there. Oh the embarrassment. Why shop on the High Street when Amazon can deliver something right to your door which is cheaper, better quality and in less time than in takes to make a cup of tea?

“Last year 284 independent high street estate agents closed their doors, making it the sector with the highest number of closures followed by newsagents, women’s clothing, fashion, delis and hairdressers.”

Well spare a thought for the endangered High Street Estate Agent, who’s home is well and truly stuck on the High Street. Locked in to paying high rents to secure the most impressive spot on a deserted street. When it comes to Business, we’ve all heard the phase “Location, Location, Location”. Well for the High Street Agent, Location was once their key selling point. Its now their nemesis.

2) Technology

Technology is great. We all use it. We all benefit from it. We are all probably negatively impacted by it (ever found yourself mindlessly scrolling through Facebook feeds?). And the property industry has certainly not escaped the Technological evolution. Let me focus on two key areas impacting High Street Estate Agents – for both I don’t even need to explain why these Tech changes are driving High Street Estate Agents out of business:

  • Online searching. If you want to move house (buying or renting), do you a) wander up and down the high street in the rain trying to find an estate agent window to look in, or b) jump onto Rightmove, add your search criteria and find suitable properties in a matter of minutes? (HINT: Tick the second box).
  • Online competition. SPOILER ALERT. You can now buy/sell or rent property entirely online. There is no longer a need to use a High Street Agent! A whole host of online estate agents have popped up (Howsy, OpenRent, Makeurmove to name a few). These can provide all the services a traditional High Street Estate Agent can offer (yes, even viewings) at a fraction of the price. You can even tailor your package to pick the exact services you want. Please read to the end of this post before you jump over to google to signup with these online agents!

3) Lower Revenue

Imagine any Business being told by the government that they are now no longer able to charge a significant chunk of their fees to customers. That’s what the tenant fee ban did last year to Estate agents. No more tenant admin fees, or contract fees, or referencing fees or any of the other fees they used to gleefully skim off tenants. How did Estate Agents react? Well some of these lost tenant fees they pushed to Landlords (don’t get me started!), but reality is, they have just had to accept reduced Revenues. That’s a bummer.

The list of nails could go on: Arguably, and in my experience, their service offering has gone down (I’ll save that for another post). A whole host of new Tax & Regulations in the property industry have made Business conditions more challenging and there’s even this thing called Brexit which everyone has forgotten about these last few weeks (can’t believe I got to this stage of the post without mentioning it) – all of which are nails that are firmly closing that coffin lid. But by now I think you’ve got the point.

So let’s jump to the humanitarian and economic crisis that is COVID-19, where Government enforced Lockdown and social distancing rules means no property sales, rentals or even viewings. Yes, Government financial support can hopefully cover furloughed staff costs and provide loans to keep High Street Estate Agents afloat for a few months. But its fair to say that losses and financial hardship for Estate Agents are inevitable over these coming months. Add this to their pre-COVID-19 challenges/struggles, and I simply can’t see many surviving this latest setback.

But wait, let’s not leave it on such a negative note. Is there a glimmer of hope for the High Street Agent? I believe there is. In fact, some (not all) could even stand to gain from the numerous challenges I’ve set out above. Who? How is this possible I hear you say? Stay tuned…I’ll be posting a High Street Estate Agent survival plan to this blog soon 🙂

Stay home. Stay safe!

Louis